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Whatsapp notifications not working after Firmware Update

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Posted at 2017-11-8 19:29:37 | All floors |Read mode
Last edited by B0hemian In 2017-11-8 19:36 Editor

Hi everyone!

After the Firmware Update at Monday I can only recieve Whatsapp messages when the app is active/open in my phone.
When I lock the display no notification/light or whatsoever is recieved.

I ensured that the app is on the whitelist of the background-app-cleaner option and that it is not optimized by the battery optimization.

What can I do?

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 Author| Posted at 2017-11-8 21:24:39 | All floors
Update, in case anyone else is experiencing this:

I reinstalled Whatsapp after a full backup and now it's working again.
Still don't know what originally happend.

kind regards
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Posted at 2017-11-9 16:11:33 | All floors
Last edited by ragasol In 2017-11-9 16:14 Editor

Hi everyone

I have the same problem with whatsapp, gmail, and SMS. Only works if the app is open. Before posting here, I have checked every menu on the phone.

Any idea?

Thanks
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Posted at 2017-11-10 18:27:11 | All floors
Check Settings->Duraspeed and Settings->Background task clear, add the apps to whitelist.
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Posted at 2017-11-11 00:01:57 | All floors
Duraspeed is off and WhatsApp is whitelisted in the background task clear but still is not giving notifications. Only when you open the app.
I've also uninstalled it and re-install it but still not working on standby

Also tried with Duraspeed on and WhatsApp selected but same thing. only downloading messages when opened.
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Posted at 2017-11-11 21:11:47 | All floors
i has the same problem
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Posted at 6 DayBefore | All floors
it seems that I've solved the issue with Duraspeed disabled and Background task clear switched off.
Now I receive all the notifications in sleep mode. I'm sure though I will be hit on battery life.
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Posted at 6 DayBefore | All floors
Same issue for me Only works if the app is open. gmail, sms and phone are ok, tried factory reset, whitelisted on duraspeed and Background and also duraspeed and Background task clear switched off.
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Posted at 3 DayBefore | All floors
i'm having the same problem, not receiving any notification (gmail, whatssap) until i open the app,  but i do get notifications from sms and calling. which is a good thing but for those apps

i tried whitelisting and removing from battery optimize thingy, but no dice
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Posted at before yesterday 14:19 | All floors
lvlup Posted at 2017-11-16 22:31
i'm having the same problem, not receiving any notification (gmail, whatssap) until i open the app,  ...

You can try enable DuraSpeed and switch these apps on.
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