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Green Line down screen after 1st Update

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Posted at 2017-11-11 13:34:43 | All floors |Read mode
Hello Support,

Just got my Jelly Pro and after unboxing it I immediatly installed the update. As soon as it started installing the update I noticed a green line down the very edge of the left side of the screen from top to bottom. I thought it would go away after the update completed the installtion as the line did not exist before. But it has not.

Any idea's?

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Posted at 2017-11-11 22:51:50 | All floors
Have you done a factory rest?
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Posted at 6 DayBefore | All floors
@brookes2622, please contact with service@unihertz.com and we will take care of it.
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Posted at 6 DayBefore | All floors
Last edited by 444marlin In 2017-11-13 21:57 Editor

Hello.
I have a Jelly Pro with a green and red line.
Unihertz wants me to send it back to china.
That costs from Germany 50 € + inches.
I sent pictures and more.

It's not worth it.
Throw it away or keep it.

You can forget the support.

greeting

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Posted at 4 DayBefore | All floors
@444marlin, we had customers send back the phone from Germany with the cost less than 10 €. Please contact with service@unihertz.com and we can help you with it.
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