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View Topic "Jelly Pro randomly powering down"


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Aiyan Total posts: 29 Joined: 09/28/20 03:59:30

@Jim Luetchford Did you unplug your battery before this problem occurred?
Please do not plug or unplug the battery. After fully charged, use the phone again. Can the problem be solved?

Posted: 10/21/20 06:30:35
Jim Luetchford Total posts: 1 Joined: 10/17/20 18:03:47

The last couple of weeks, my Jelly Pro - approx 15 months old - has started randomly turning itself off. Even though the battery has plenty of life in it (it's done this when there's been as much as 70% showing), the orange "battery saver" mode kicks in, the red indicator light starts flashing, and the battery percentage zooms down to zero and it switches off, obviously losing whatever you might be doing at the time. It then takes perhaps several attempts to get it to boot up again, at which point. it will show the battery life at the same percentage as it was before it powered down. I wonder what might be the problem here, and is it resolvable?

Posted: 10/17/20 18:03:47
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