Customer Service在 2018/8/8 上午8:34 • 2,257 浏览
|We have noticed some Jelly Pro users reported that they can not receive the latest update. |
Please don't worry. There are two software branches for Jelly Pro, one is for old Jelly Pro that are produced before December 2017, the other is for new Jelly Pro that are produced after December 2017. And the latest update is only for the old one.
So please check the version of your Jelly Pro, if it is "Unihertz_Jelly-Pro_20171208", then you don't need the update.
We will release the new update for both old and new branches at the middle of March.
Sorry for the inconvenience.
If the version of you Jelly Pro is not "Unihertz_Jelly-Pro_20171208" and you still can not receive the update, you can contact with firstname.lastname@example.org.
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