National Holiday Shipment Delay Notice

Official Unihertz
No delivery from 9/29 to 10/10 (UTC+8) due to the national holidays. Orders during the period will be processed starting on 10/11 (UTC+8).

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Labor's Day Shipping Delay Notice

Official Unihertz
No shipment and customer service from 4/30 to 5/5 (GMT+8) due to the Labor's Day holiday. Order during the period will be processed starting from 5/6. 

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Shipping Adjustment in Canada

Official Unihertz
Due to recent issues in Canada, we have made some adjustments accordingly. Canadian users please contact service@unihertz.com.

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Shipment Delay in Some Regions due to COVID-19

Official Unihertz
Due to Covid-19 outbreak, there will be no shipment to Canada, Mexico, Brazil, Australia, New Zealand, and some Asian countries until 25th March, 2022.

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Notice: About AT&T Usage in the USA

Official Unihertz
We are actively seeking ways to resolve the issues with AT&T due to its policy change. Meanwhile, please try other carriers which Unihertz smartphones are still compatible with.

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CNY Shipment Delay Notice

Official Unihertz
No delivery from 1/28 to 2/7 (UTC+8) due to the Chinese New Year holiday. Orders during the period will be processed starting on 2/8 (UTC+8).

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Important: Select the Right Region Before Purchase

Official Unihertz
There are five regions in Unihertz's product variant that represents the destination country where the product goes to. Learn which region you should select here.

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