TickTock - 5G Rugged Phone with Dual-Screen - Unihertz

TickTock - 5G Rugged Phone with Dual-Screen

Name: TickTock - 5G Rugged Phone with Dual-Screen
Brand: Unihertz
SKU: TKUS-01-US
Price: 289.99 USD
Availability: InStock
Rating: 5.0 (4 reviews)

$289.99 USD $399.99 USD

Save $110.00

4 reviews

Region:US

Variant

Middle East / South America

Israel / Russia / Others

Quantity:

How do I know if the phone can work with my SIM card in my country?

1. You can click the links below to see other users' feedback:

2. You can find the phone's supported bands in product specifications and check if those meet your sim-card carrier's requirements or contact your carrier.

* Due to different carrier's policy regarding unlocked phones, LTE wireless service may not be available even if your carrier supports listed bands. When this happens, please contact your carrier for more details.

Is Unihertz smartphone compatible with major US carriers?

We have recently made an announcement on the connection issue with AT&T.

Notice: About Recent AT&T Issues in the USA

According to the feedback we receive from users recently, you can still use the smartphones on Verizon and T-Mobile.

For Verizon users:

Our phone can work fine in Verizon network. However, as it is not certified by Verizon, you cannot activate your new SIM card with it. Please activate the new SIM card with another Verizon certified device and then use it in your Unihertz phone.

For T-Mobile users:

You can use the SIM card on Unihertz smartphones.

Unihertz Smartphones Telecom Compatibility Feedback Form

If you find other carriers that work for the specific country/region/city but are not listed here, please kindly let us know via the Google form below. Your participation makes Unihertz better and means a lot to us and to the future users of Unihertz!

TickTock is successfully funded on Kickstarter

Rugged 5G Smartphone Built for Outdoor Adventures

Durable & Tough in Extreme Conditions: IP68 Rating

Thanks to an enhanced IP68 rating that is water-, dust-, and shock-resistant, TickTock is at ease in a variety of extreme environments and prepared for any situation. The phone's casing is intended to protect it from all sides, and it can withstand immersion in water up to 1.5 meters deep for 30 minutes.

Ticktock-IP68 waterproof rugged smartphone

6000mAh Powerful Fast Charging Battery

The enormous 6000mAh battery powers TickTock for weeks at a time in standby mode. It can comfortably last through an entire day and beyond. Once the battery is depleted, you may use 30W quick charging to get back on the go.

6.5" Main Screen + 1.3" Rear Display

The ultra-large 6.5-inch main screen allows more content to be displayed while giving you an immersive, enjoyable visual experience.

Use the sub-screen to handle multiple tasks with ease. Customize the rear display with infinite creativity to make your phone even more unique!

Ticktock- sub-screen design

48MP AF+8MP FF

Utilize the 48 MP camera on the rear to take a stunning selfie. Selfies are simple and enjoyable with the sub-screen!

5G Dual SIM Phone & Global Band

Ticktock is compatible with most carriers such as GSM, WCDMA, LTE, etc. It also supports 5G SIM cards.

Locate Places with Pinpoint Precision

Even in the most distant regions, Ticktock's support for 4 navigational satellites (GPS, BeiDou, GLONASS, and Galileo) assures quicker and more accurate positioning.

Two Programmable Keys on the Side

Customize your own shortcuts and gain access to your favorite or most used functions on the smartphone with a simple tap.

TickTock comes with double customizable shortcut keys.

TickTock's Credibility

TickTock was reviewed by authority media such as Gadgeteer, PC Watch, Mr. Mobile, etc.

TickTock was featured in large media across the world

Please check if your questions are in this FAQ list. If you have issues other than these, please contact service@unihertz.com for help.

While contacting customer support, please include the following information:

Your order number and IMEIs.
Videos/ images dipicting your problems (for a better diagnosis).

General Questions

#1 Where to find the IMEI number 1 and 2?

Go to Settings ->System ->About Phone ->IMEI number 1 and 2.
Look for the IMEIs on the box of the phone (if you still have it).

#2 How to update my phone?

Settings ->System ->About phone ->Wireless update.

#3 Why can't I receive the latest update on my phone?

Please follow these steps to clear cache before searching for the update again:

Settings -> App Notifications ->See all apps ->Show System (top right corner with 3 dots) ->Wireless update-> Clear Data and Cache

#4 How to erase my personal data/ factory reset my phone?

Reset to Factory Settings (When your phone can be turned on)
Settings ->System ->Reset Options ->Erase all data (factory reset)

Reset to Factory Settings (When your phone cannot be turned on)
Power off your phone -> Press and hold the Power and Volume up buttons -> After your phone vibrates, keep holding the buttons for 5 seconds to enter Recovery mode -> Press the Volume up and down buttons to select the option to clear data or restore your device to its factory settings -> then press the Power button to confirm -> Reboot your phone

#5 How can I unlock my phone if I forgot my PIN or password??

If you have forgotten your phone password and want to unlock it, you will have to restore your device to its factory settings. Then you can set it up again and set a new screen lock.

However, all data on your phone will be erased and cannot be restored. It is recommended that you confirm whether you have backed up your phone data on the cloud or by other means. It is also recommended that you confirm whether you or someone else has changed the PIN/password. If you still cannot recall the password, refer to Question #4 to restore your device.

#6 How many keyboard languages does Titan and Titan Pocket support?

English, English(UK), German, French, Italian, Portuguese, Spanish, Russian, Dutch, Japanese, Simplified Chinese, Traditional Chinese(Zhuyin, Cangjie, Quick input).

For the keyboard input of other languages, we may consider adding them in the future if we receive enough demands.

On the other hand, Android system supports a wide range of languages, with which you will be able to turn on touch screen input as a supplement.

Telecom Compatibility

#1 How do I know if the phone can work with my SIM card in my country?

Check the feedback from other users here.
Please find the the phone's supported bands in product specs and check if those meet your sim-card carrier's needs or contact your carrier.

* Due to different carrier's policy regarding to unlocked phones, LTE wireless service may not be available even if listed bands are supported by your carrier. When this happens, please contact your carrier for more details.

#2 Is the phone compatible with Verizon?

Technical Issues (Problem Shooting)

#1 How to solve the problem of black screen when calling?

Please follow the guide to do a micro-calibration for your phone (you can also contact us for a video guide):

Please clear the dust in your proximity censor hole on top of your phone.
Input *#3377# in the Dial-up interface.
Click Distance calibration.
Follow the guide to finish the process.

#2 What to do when some of apps in my phone don't run in the background while the screen is off?

Please permit the apps to run in the background by activating them in the following three settings:

Settings ->DuraSpeed
Settings ->Intelligent assitance ->App blocker
Settings ->App&notification ->See all apps ->this app ->Battery ->Battery optimization and Background restriction->Don't optimize

You can also watch a video guide here.

#3 I have upgraded my smartphone to the latest Android OS, am I able to downgrade to the older version?

It is not advised to downgrade your smartphone since there might be compatibility issues.

#4 Why does my 4G SIM card display 3G after the setting?

Please contact your operator and check the APN parameters.

#5 Why can't I access the Internet and send MMS.

Please follow the steps here to set the APN.

#6 Why I can hear others but they can't hear me?

Go to Sound Recorder app and run a recording test.
Check whether your SIM card works well on the other phone.

#7 Why others can hear me but I can't hear them?

Please check if this only happened to some or all of friends you called.
Stay in the same location and insert your SIM card into another Android phone and the same issue arises.
Turn on call record in the call interface to record a call, then check whether the sound recorded is normal.

#8 Why my battery runs out so quickly?

Please send us a full screenshot of your battery usage in Settings ->battery ->battery usage.
Follow these steps to capture the battery log and send it to service@unihertz.com for further analysis.

Repair and Warranty

#1 When returning the phone back for analysis, do I have to send the accessories (such as charger and cable) back?

For repair, please send without the accessories.

For replacement or refund, please send with accessories in one package.

#2 Is broken glass issue covered by warranty? Can I replace the screen by myself?

The broken glass is not covered by warranty.

Please send send the smartphone back to us after negotiating with service@unihertz.com as we do not provide phone screen separatel. Repair or replacement fee may apply.

#3 Is my replaced phone covered by warrranty?

The repaired/ replaced device will get extra 90 days warranty or the remaining original warranty period, whichever is longer.

Great phone.

I love this phone the responsiveness of the screen is great. The video and photo quality is good. But it is a bit annoying that I have to choose between charging the phone and listening to music.

Rugged prepper phone

The Unihertz TickTock Android phone is a near-lookalike of the DooGee S98 rugged phone but costs much less. I don't know how the companies are related. The phone has a novel design and is delivered with a silicone protector sleeve, a screen protector, a USB-C to 3.5mm jack audio adapter, a USB-C fast charger (full charge about 5 hours) moderately ruggedized and a quickstart leaflet. It has two two programmable hardware buttons in addition to the usual on/off and volume buttons, programmed by default as flashlight and auxiliary screen switch.
The first most original feature of the phone is its weight: 339g with protector (compare with 190g for a Samsung Galaxy 9 with protector). The phone is much heavier than the usual smartphone because of a long-life fast-charge battery: mine arrived 2 days ago, and, in spite of heavy use copying apps and data from a Samsung phone (which went very smoothly), organising the start pages and messaging, it still has about 50% charge.
The second most original feature of the phone is the 'smartwatch' on the back, with a choice of clock-faces, step counter, compass, bubble level.
I don't have long-term experience with the phone, The build feels solid, operation is smooth and fast and all functions are expected. There is no manufacturer's bloatware, but a number of useful tools are provided. A minimal quick start guide is included, but a very detailed 114 page manual is available via a Google docs link on the Unihertz site (search for "Unihertz TickTock Manual").
The phone will be very useful on long trips, with no need to charge for several days. One might call it a "prepper's delight" for use in emergencies with electricity outage. For these purposes definitely recommended.

Lean Android phone - need some override on privacy controls

Good phone.. certainly better than bloatware rich main stream device makers. The team can still open up on more stringent privacy controls. Back ground data disable on some system tasks makes the device to enforce factory reset. This must be fixed.
Works well on all 3 major carriers on 5G and lower well (tested working on FMVOs as well)

1 2

TickTock - 5G Rugged Phone with Dual-Screen

How do I know if the phone can work with my SIM card in my country?

Is Unihertz smartphone compatible with major US carriers?

Notice: About Recent AT&T Issues in the USA

For Verizon users:

For T-Mobile users:

Unihertz Smartphones Telecom Compatibility Feedback Form

How do I know if the phone can work with my SIM card in my country?

Is Unihertz smartphone compatible with major US carriers?

Notice: About Recent AT&T Issues in the USA

For Verizon users:

For T-Mobile users:

Unihertz Smartphones Telecom Compatibility Feedback Form

Rugged 5G Smartphone Built for Outdoor Adventures

Durable & Tough in Extreme Conditions: IP68 Rating

6000mAh Powerful Fast Charging Battery

6.5" Main Screen + 1.3" Rear Display

48MP AF+8MP FF

5G Dual SIM Phone & Global Band

Locate Places with Pinpoint Precision

Two Programmable Keys on the Side

TickTock's Credibility

Unihertz TickTock Specification

Basic Information

Display

Camera

Connectivity

Features

Misc

In the Box

General Questions

#1 Where to find the IMEI number 1 and 2?

#2 How to update my phone?

#3 Why can't I receive the latest update on my phone?

#4 How to erase my personal data/ factory reset my phone?

#5 How can I unlock my phone if I forgot my PIN or password??

#6 How many keyboard languages does Titan and Titan Pocket support?

Telecom Compatibility

#1 How do I know if the phone can work with my SIM card in my country?

#2 Is the phone compatible with Verizon?

Technical Issues (Problem Shooting)

#1 How to solve the problem of black screen when calling?

#2 What to do when some of apps in my phone don't run in the background while the screen is off?

#3 I have upgraded my smartphone to the latest Android OS, am I able to downgrade to the older version?

#4 Why does my 4G SIM card display 3G after the setting?

#5 Why can't I access the Internet and send MMS.

#6 Why I can hear others but they can't hear me?

#7 Why others can hear me but I can't hear them?

#8 Why my battery runs out so quickly?

Repair and Warranty

#1 When returning the phone back for analysis, do I have to send the accessories (such as charger and cable) back?

#2 Is broken glass issue covered by warranty? Can I replace the screen by myself?

#3 Is my replaced phone covered by warrranty?

Customer Reviews